Customer service — USA and Canada
1-800-831-5497Daily 9am–10pm ET
Subscription changes depend on the seller: purchases through an app store use that store’s billing and cancellation process.
An independent reference. Amber Almanac is not Pimsleur’s customer service team. The number above belongs to the company; we do not connect or forward calls.
For Pimsleur, first match the question to a channel and then gather the relevant records. Retain written confirmation of any agreed course or subscription change. The linked provider remains responsible for any decision about your request.
Daily 9am–10pm ET
Subscription changes depend on the seller: purchases through an app store use that store’s billing and cancellation process.
Keep student identifiers and login details within the provider’s secure system.
Describe the lesson or transaction reference without publishing a child’s identity.
Retain written confirmation of any agreed course or subscription change.
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Contact dates belong to individual routes. A newer editorial update does not mean every contact was rechecked on that day.
Entry edited 2026-10-25